Case Study: feey boosts thank you page conversions and revenue with Upsell.com

How feey Builds Better Relationships With Thank You Page Videos

feey, an online plant retailer, faced the challenge of increasing their average order value to offset high customer experience costs without using pushy sales tactics that would disrupt the shopper's journey. They turned to the vendor Upsell and its product, ReConvert, to find a solution for the post-purchase phase.

Upsell implemented a personalized thank you page experience using ReConvert's cross-selling widgets and video capabilities. This approach offered complementary products and thank you videos based on customer behavior, making the process feel natural. The solution achieved a 6.76% conversion rate on thank you page offers, resulting in a 1,492% return on investment and significantly happier, more engaged customers.

Feey

Sven Jakelj

Chief Executive Officer