Upsell
13 Case Studies
A Upsell Case Study
Cooper’s Treats, a dog treat company, was facing high customer acquisition costs and needed to increase its Average Order Value to improve margins. The challenge was making customers aware of a complementary accessory product at the point of purchase. To address this, founder Alex Willen turned to the Upsell.com platform.
Using Upsell.com, a post-purchase upsell solution, the company presented the accessory to customers immediately after checkout. This strategy resulted in over 15% of orders including an upsell, which delivered a 3% lift in AOV and created a significant new revenue stream with minimal setup effort for the solo founder.
Alex Willen
Founder