Case Study: Sunbility achieves 3X faster service scheduling with Upper Route Planner

Sunbility Reduced Manual Dependencies and Found It Easier to Visit Clients with the Best Routes

Sunbility, a solar energy company providing residential installation services across Florida, faced significant operational challenges including labor shortages, missed client calls, and inefficient manual route planning using Google Maps. These issues were affecting their service levels and customer loyalty, prompting them to seek a solution from the vendor Upper and its Upper Route Planner service.

By implementing Upper Route Planner, Sunbility streamlined its operations. The software's Excel import feature enabled efficient route planning and prioritization of urgent service calls. This resulted in transformative outcomes: the company achieved 3x faster scheduled service calls, a 94% reduction in manual dependencies, and a 74% reduction in project completion time, leading to greater operational efficiency and customer satisfaction.

Sunbility

Jason Dudney

Owner