Case Study: Parkwood Products Ltd. doubles deliveries and digitizes delivery planning with Upper Route Planner

Parkwood Products Ltd. Digitized Its Entire Delivery Planning Process and Doubled Daily Deliveries With Upper Route Planner

Parkwood Products Ltd., a New Zealand-based manufacturer of hand-crafted doors, faced significant challenges in its delivery process. The company was dependent on its drivers to manually plan routes using Bing Maps, which was time-consuming and prone to error. This inefficiency limited the control of Supply Chain Manager Jacob Turner Steele and hindered the company's growth plans. To solve this, they turned to Upper's route planning and proof of delivery service.

By implementing Upper's automated route optimization, the company digitized its entire delivery process. The software provided efficient routes, digital manifests, and photo-based proof of delivery. This solution delivered remarkable results for Parkwood Products Ltd., including a 98% digitization of the delivery process, an 88% reduction in planning time, and the ability to complete twice as many deliveries. Upper also helped increase overall productivity by 64% and significantly boosted customer satisfaction.

Parkwood Products Ltd.

Jacob Turner Steele

Supply Chain Manager