Case Study: Rock Creek Curling achieves streamlined bookings and a premium member experience with Upper Hand

A Upper Hand Case Study

Preview of the Rock Creek Curling Case Study

Upper Hand's Sports Facility Management Software Gives Rock Creek Curling the Tools and Resources to Open Strong in 2021

Rock Creek Curling, a new curling facility in Lafayette, CO set to open in Fall 2021, partnered with Upper Hand to address the challenge of managing client and member interactions — from facility booking and event registration to marketing, memberships and payments — while streamlining administrative operations. To do this, Rock Creek selected Upper Hand’s software and services for online registration and scheduling, payments, membership management and a customized website.

Upper Hand implemented an integrated platform, built a robust custom website, and provided hands-on onboarding, live demos and training resources to the Rock Creek team. As a result, Rock Creek Curling (customer since 2020) is prepared to offer a streamlined, premium experience to clients and members at opening, with faster admin workflows, consolidated payments and registration, and confident staff trained on Upper Hand’s tools.


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Rock Creek Curling

Sean Stevinson

Owner


Upper Hand

18 Case Studies