Upper Hand
18 Case Studies
A Upper Hand Case Study
Modern Goalkeeper Training Systems, founded by goalkeeper coach John Plaugic, is a soccer training business that had operated as a cash-only operation and struggled with scheduling, registration, payment collection, and coordinating multiple coaches across more than 10 locations while Plaugic also worked as a teacher. To professionalize operations and give parents a secure, transparent payment and registration process, Modern Goalkeeper turned to Upper Hand’s sports management software.
Upper Hand implemented online payments, registration, flexible scheduling, group messaging, mobile responsiveness and dedicated customer support, allowing coaches and parents to stay coordinated across locations and training types. As a result, Modern Goalkeeper Training Systems reports greatly improved logistics and client convenience — the business has “probably tripled in the last year” — and Plaugic can manage the company more efficiently with Upper Hand’s software and support.
John Plaugic
Owner