Upper Hand
27 Case Studies
A Upper Hand Case Study
SpeedSkills Hockey, a hockey skating and skill development academy, faced significant administrative challenges as its business grew. Owner Mike Radja was spending excessive time on tasks like scheduling, tracking waivers, and managing client information using spreadsheets and basic communication tools, which took away from his time coaching on the ice. To overcome these growing pains, the company turned to Upper Hand for a solution.
By implementing Upper Hand's all-in-one management platform, SpeedSkills Hockey automated its registration process, seamlessly collected waivers, and managed client credits and schedules in real-time, often using the mobile app. As a result, Upper Hand saved Mike Radja 5-10 hours per week. This regained time was reinvested into the business, allowing for the addition of new programs and a tighter curriculum, ultimately enhancing athlete development and driving revenue growth.