Upper Hand
18 Case Studies
A Upper Hand Case Study
SpeedSkills Hockey, led by owner Mike Radja, was spending growing amounts of time on administrative work—tracking registrations in spreadsheets, chasing waivers, and managing schedules—which pulled him away from coaching. They turned to Upper Hand and began using its all-in-one platform (including the mobile app) to collect waivers, manage client credits, and handle real-time scheduling and registrations.
Upper Hand’s solution centralized registrations, waivers, payments and reporting, eliminating manual tracking and enabling on-the-spot changes via the mobile app. As a result, SpeedSkills Hockey saves about 5–10 hours per week (roughly 250–500 hours per year), has added extra sessions and two new programs, reduced parent communications, and gained better revenue insights — all credited to Upper Hand.
Mike Radja
Owner