Upper Hand
18 Case Studies
A Upper Hand Case Study
House of Hustle is an indoor training facility in Grand Island, New York, founded to give local athletes and families a place to stay active. As the business grew, owner Mark Miller found that a manual registration process and time-consuming follow-up calls made it harder to manage daily operations, expand offerings, and explore memberships. He chose Upper Hand to help better allocate time and resources.
With Upper Hand, House of Hustle automated registrations, email reminders, scheduling, and reporting, while also adding memberships and point-of-sale payment options. Mark said the platform saves him an average of 5 hours a week and has made it easier to run events, track headcount and revenue, and start building recurring revenue through memberships.
Mark Miller
Owner