Case Study: Ruggiero Hitting achieves 60 additional sessions per month and reclaims 4 hours per day with Upper Hand

Group Training Accelerates Athlete Development & Grows Revenue for Ruggiero Hitting

Ruggiero Hitting, an elite softball and baseball performance facility founded by Anthony Ruggiero in 2017, struggled with time-consuming manual operations—hundreds of scheduling emails and calls—that ate into coaching time. In 2019 they selected Upper Hand’s cloud-based business management and scheduling platform to streamline bookings, payments, marketing and daily admin.

Upper Hand’s solution replaced manual registration and scheduling with online booking, automation and easy staff/facility management, allowing Ruggiero Hitting to onboard in 14 days, reclaim about 4 hours per day of admin time, add capacity for roughly 60 extra lessons per month and serve 40 additional students, while improving client experience and marketing effectiveness.

Ruggiero Hitting

Anthony Ruggiero

Founder