Upper Hand
27 Case Studies
A Upper Hand Case Study
D-BAT Newark, a baseball and softball training facility, needed systems to efficiently manage its new business operations, track performance, and create positive client experiences. Owner Tom Emig turned to Upper Hand's sports facility management software to help run the facility and support its growth.
By implementing Upper Hand, D-BAT Newark gained tools for scheduling, payment processing, membership tracking, and targeted marketing. The software provided critical reporting that allowed for data-driven decisions. Using Upper Hand, the facility achieved 106% revenue growth and 271% membership growth in its first year, while also winning a "Fast Start Award" from its franchisor.