Uployal
3 Case Studies
A Uployal Case Study
Lviv Croissants, a national bakery network, faced challenges with customer segmentation, managing promotions, gathering feedback, and recovering lost clients. To address this, they engaged vendor Uployal to implement a CRM system and a mobile application.
Uployal implemented a coherent system that integrated a cloud CRM and a customized mobile app. This solution provided powerful analytics and enabled targeted promotions. The results were significant, including 48,000 app installs, a 17% growth in the average customer check, and 21% of customers leaving feedback. Uployal's product successfully helped the bakery digitize its customer base and increase loyalty.