Case Study: Lviv Croissants boosts average check by 17% with Uployal

A Uployal Case Study

Preview of the Lviv Croissants Case Study

How we raised average check by 17% for Lviv Croissants in 3 months

Lviv Croissants, a national bakery network, faced challenges with customer segmentation, managing promotions, gathering feedback, and recovering lost clients. To address this, they engaged vendor Uployal to implement a CRM system and a mobile application.

Uployal implemented a coherent system that integrated a cloud CRM and a customized mobile app. This solution provided powerful analytics and enabled targeted promotions. The results were significant, including 48,000 app installs, a 17% growth in the average customer check, and 21% of customers leaving feedback. Uployal's product successfully helped the bakery digitize its customer base and increase loyalty.


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