Case Study: Delicat achieves a 16% increase in checks per customer with Uployal

Delicat observed a 16% increase in checks per customer thanks to Uployal

Delicat, a European food retail chain, sought to digitize its loyalty program by moving from plastic cards to a digital solution. Their challenge included implementing a CRM to track purchase history, creating a management portal for promotions, establishing a customer feedback system, and developing customized iOS and Android apps integrated with their cash registers. They partnered with Uployal to address these needs.

Uployal developed a comprehensive digital loyalty program and CRM system for Delicat. The solution included a management portal for promotions, a feedback mechanism, and custom mobile applications. This implementation led to 162,000 app installs and enabled the sending of over 12 million push notifications. Most significantly, Uployal's solution helped Delicat achieve a 16% increase in the number of checks per customer.

Delicat