Case Study: Avangrid boosts customer engagement and energy efficiency with Uplight

A Uplight Case Study

Avangrid boosts customer engagement and energy efficiency in upstate New York with Uplight

The customer, Avangrid, through its subsidiaries New York State Electric & Gas (NYSEG) and Rochester Gas and Electric Corporation (RG&E), sought to transform customer engagement and drive energy efficiency for its upstate New York customers. They partnered with the vendor Uplight to implement a solution, specifically a Marketplace platform, to address this challenge.

Uplight implemented its One-Stop Shop Marketplace for Avangrid. This solution successfully improved customer satisfaction and resulted in significant energy savings for the utility's customers in the region.


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