Upland Software
111 Case Studies
A Upland Software Case Study
The Audrain County Prosecuting Attorney’s Office in Mexico, MO (serving ~26,000 residents) prosecutes about 1,000 cases a year and manages child support and civil matters. Faced with a fixed budget, growing paper volumes, limited storage and time-consuming manual tasks—especially downloading docket items and redacting sensitive information—the office needed a more efficient, secure way to handle case documents while protecting victims and juveniles.
With help from IMS, the office implemented Upland’s FileBound to capture, classify and store documents alongside its case management system. Automated email capture, classification and redaction dramatically reduced staff time spent on tedious tasks, resolved storage shortages, supported retention/destruction policies and preserved confidentiality—improving productivity and delivering measurable ROI in staff time.
Jacob Shellabarger
Prosecuting Attorney