Case Study: Machining Contract Manufacturer achieves 35% on-time delivery improvement and 40% inventory reduction with Upland Software (Ultriva)

Machining Contract Manufacturer Company - Customer Case Study

MCM, a precision machining contract manufacturer serving medical, aerospace, environmental sensing and electronics industries, needed to evaluate the impact of joining a large customer's Collaborative Supply Network. Already practicing lean manufacturing with manual Kanban replenishment, MCM faced the challenge of converting to an electronic replenishment system while maintaining on-time delivery and inventory control.

MCM implemented Ultriva’s cloud-based Collaborative Supply Portal with closed-loop Electronic Kanban, providing real-time visibility of demand, orders, acknowledgements, shipments and inventory with only a browser and a few hours of training. The solution delivered exception alerts, prevented lost or idle Kanban cards, and tracked hundreds of replenishment transactions—resulting in a 35% improvement in on-time delivery for that customer, a 40% reduction in inventory for portal-managed parts, and a 10% reduction in logistics costs, while improving overall scheduling and supplier performance.