Case Study: Laclede Mutual Insurance achieves disaster-proof document access and streamlined operations with Upland Software

Laclede Mutual Insurance - Customer Case Study

Laclede Mutual Insurance, a small mutual property-and-casualty carrier in Lebanon, MO serving about 2,600 policyholders with a five-person staff, needed to protect critical policy documents and eliminate paper-based processes to ensure business continuity and improve efficiency despite limited IT resources.

Laclede digitized its document vault and deployed FileBound’s cloud-native document and workflow automation, implemented by Select Imaging and integrated with IMT policy software. The cloud solution makes documents securely available to authorized users even if the office is inaccessible, removes the burden of backups and infrastructure administration (so no new IT hire was needed), and delivered scalable, more efficient processes.

Laclede Mutual Insurance

Scott Kelley

General Manager