Case Study: QEnergy achieves 50% faster accounts receivable processing and improved contract management with Upland Software's FileBound

Energy Retailer Utilizes Upland FileBound to Increase Accounts Receivable Accessibility and Improve Contract Management Processes

QEnergy, a privately owned Australian energy retailer serving residential and small-to-medium businesses across five territories, faced slow, error-prone accounts receivable and contract-management processes that relied heavily on manual tasks. Those bottlenecks produced inaccurate records, customer complaints and compliance/audit risks.

Partnering with FileBound Australia, QEnergy implemented Upland FileBound with DocuSign in under three weeks to automate workflows, centralize documents and enable electronic signatures. The solution cut AR processing time by 50%, improved data accuracy and regulatory compliance, created full audit trails, and freed staff to focus on higher-value trading and customer activities.

QEnergy

Scott Henderson

CEO