Case Study: BMC Software achieves rapid global publishing and faster feature launches with Upland Software (Clickability WCM)

BMC Software - Customer Case Study

BMC Software, a global provider of IT management solutions, was hampered by an in-house CMS that required IT-led change management, causing content and feature updates to take weeks. With sites in 13 languages and regional teams creating duplicate pages, BMC needed a scalable, easy-to-use platform that would give local markets publishing control, integrate with third‑party systems, and free IT to focus on strategic work.

BMC selected Clickability’s SaaS WCM for its active-active infrastructure, third‑party integrations (including translation management), native dev/staging/production environments and easy publishing tools. The result: business users now publish regional content directly, global updates and translations are automated, new features are prototyped and deployed in days instead of weeks, IT overhead and costs dropped, and the company achieved faster time‑to‑market with consistent branding.

BMC Software

Michele Floriani

Director of Brand Management