Case Study: DLA Piper improves search efficiency with BA Insight

DLA Piper - Customer Case Study

DLA Piper, the world’s largest law firm, was dealing with manual processes across multiple siloed systems as legal work became more competitive, more cost conscious, and more information intensive. Finding and reusing client information required staff to search several systems and switch between them repeatedly, which slowed down work and made tailored solutions difficult to deliver.

BA Insight helped DLA Piper implement a Business-Critical SharePoint solution called iSearch on Microsoft SharePoint 2010, connecting seven key business systems into a single search application. The new platform gives attorneys a unified view of clients, matters, expertise, and documents, reduces time spent searching, and supports faster staffing and client service; DLA Piper says the time savings are significant enough to produce annual savings in the millions of dollars.

DLA Piper

Michael Tomimna

Senior Manager of Web and Search Systems