Case Study: Shades Tours streamlines tour bookings and scales to a white-label solution with UpLab

A UpLab Case Study

Preview of the Shades Tours Case Study

Shades Tours streamlines booking with UpLab, handling 537 requests in 6 months

Shades Tours, a company offering socially-conscious tours in Vienna, faced challenges with inefficient manual booking processes for their group tours using a combination of tools like Google Forms and Bookingkit. They partnered with UpLab to develop a custom web application to automate and streamline their entire booking and customer communication workflow.

UpLab developed a custom booking app that integrated with Bookingkit and featured an automated email generator. The solution successfully handled over 537 booking requests within six months. The results were so effective that Shades Tours scaled the app into a white-label product, creating a new revenue stream by offering the booking solution to other travel companies. UpLab continues as their development partner for this expansion.


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