Case Study: Yamaha achieves streamlined maintenance and cost savings with UpKeep

Yamaha - Customer Case Study

Yamaha Motors (USA) faced fragmented maintenance and workflow processes across 12 sites and a reliance on weekly Excel sheets. Bill Hayes selected UpKeep as a user‑friendly solution that could be adopted by a mixed‑skill facility and operations team to centralize work orders, requests, and preventive maintenance scheduling.

UpKeep delivered easy-to-use work order and request features, updates/status visibility, reporting, and a searchable history, enabling clearer communication between divisions and better organization across all sites. Yamaha now manages work orders for 12 locations, uses UpKeep to compare internal versus vendor repair costs to reduce labor expenses, and attributes 95% of its decision to adopt the platform to UpKeep’s attentive customer support.

Yamaha

Bill Hayes

Yamaha