Case Study: Unilever achieves streamlined multi-site maintenance and cost savings with UpKeep

Unilever - Customer Case Study

Unilever, aiming to become the gold standard in manufacturing excellence, needed a simpler way to coordinate maintenance across many departments and 12 sites instead of relying on weekly Excel sheets. Mohammad Akram selected UpKeep and its user-friendly maintenance management platform (CMMS) to streamline work orders, requests, and preventive maintenance across the organization.

UpKeep implemented its web app with work order/request features, reporting and history filters, recurring task scheduling, and cost-tracking tools. As a result, Unilever achieved clearer cross-team communication via status updates, better organization and trend reporting, reduced labor costs through internal vs. vendor cost analysis, and strong adoption across sites — with Mohammad crediting UpKeep’s customer support (95% of the reason they chose the solution) for successful rollout.

Unilever

Mohammad Hassaan Akram

Factory Engineering and Maintenance Manager