Case Study: Tru Fit Athletic Clubs streamlines maintenance and saves time and money with UpKeep

Tru Fit - Customer Case Study

Tru Fit Athletic Clubs, a gym and fitness operator with locations in Colorado and Texas, faced the challenge of juggling maintenance and operations across 12 sites using weekly Excel sheets. Admin Rhonda Beard needed a simpler, user-friendly maintenance solution for a 30-person team and chose UpKeep’s work order and maintenance management platform to replace the cumbersome spreadsheet process.

UpKeep implemented its intuitive mobile and web app—work order/request features, status updates, history/reporting, and a Preventative Maintenance Schedule—plus hands-on customer support (credited 95% by Rhonda, with support rep Kevin singled out). The result was clearer cross-division communication, better organization, easier tracking of costs and labor, reduced reliance on Excel, and improved maintenance oversight for all 12 sites and the 30-person team.

Tru Fit

Rhonda Beard

Tru Fit