UpKeep
78 Case Studies
A UpKeep Case Study
TPC San Antonio, a property/hospitality operator, faced inefficient, paper-based maintenance tracking that relied on in-person notes and folders with no searchable records. As the operation grew—managing about 150 golf carts and other assets—the team needed a digital, scalable solution and selected UpKeep’s mobile maintenance software with QR-code equipment tagging.
UpKeep implemented unlimited QR codes and a mobile work-request workflow so staff can scan equipment, submit issues, and log repairs, parts, and labor. Over a year of use, TPC San Antonio has spread QR codes across the property, improved preventive maintenance cycles, tracked per-cart costs to buy parts in bulk, reduced shopping trips and downtime, and increased responsiveness and efficiency while lowering maintenance costs.
Lawrence Marion
Facility Superintendent