Case Study: Rug-Pros achieves streamlined maintenance management and significant time and cost savings with UpKeep

Rug-Pros - Customer Case Study

Rug-Pros, a small equipment/manufacturing company, struggled to manage work orders and communicate with contractors using Excel spreadsheets and a paper-based system. Lester needed better visibility into preventive maintenance, assignments, and progress tracking, and a way to share limited information with outside contractors without exposing parts or financial data. He turned to UpKeep and its mobile app as an alternative.

UpKeep was implemented to streamline work orders, preventive maintenance, and contractor access via a “requester” role; the app gave Lester real-time visibility into tasks, accountability, and progress. As a result, Rug-Pros now runs reports and generates invoices quickly, can restrict contractor access to sensitive data, and eliminated end-of-day site visits—delivering significant time and cost savings and allowing Lester to focus on strategic growth.

Rug-Pros

Lester Abarca

Owner and Manager