Case Study: Qbic Hotels achieves faster maintenance and happier guests with UpKeep

Qbic Hotels are much better off now with UpKeep integrated into their workflow

Qbic Hotels faced inefficient, paper-based maintenance processes that led to slow, spotty communication between staff and technicians and made it hard for management to estimate labor and maintenance costs. To modernize operations, Qbic Hotels implemented UpKeep’s mobile app as their primary maintenance management tool.

UpKeep centralized work orders so staff can snap photos, tag the right technician, and create records of labor and parts, enabling immediate repairs and clearer tracking. With UpKeep, the hotel improved response times, scheduled preventive maintenance reliably, and used analytical reports to better allocate labor, forecast costs, and plan strategic projects—boosting operational efficiency and supporting guest satisfaction.

Qbic Hotels

Mariusz Maziarz

Hotel Manager