Case Study: Midwest Packaging Manufacturer saves $250K and boosts technician motivation with UpKeep

Packaging Manufacturer Discovers How Transparent Information Increases Technician Motivation

Packaging Manufacturer Company, a Midwest packaging producer focused on recycled and sustainable sources, struggled with fragmented maintenance systems—a legacy CMMS, spreadsheets, and manual processes—that left work orders disorganized, inventory (valued at $3–$4 million) inaccurate, and technicians without clear direction. The division chose UpKeep’s mobile‑first solution to address these issues.

UpKeep replaced the disorganized mix of tools with a mobile CMMS that lets technicians submit photo‑backed work orders, scan and track parts, assign spares to assets, and view inventory locations. As a result, the division saved about $250,000 in materials this year (with inventory‑handling savings estimated at $150,000–$250,000), cut daily one‑on‑one meetings down to one or two per week, boosted technician motivation and communication, reduced downtime, and set up cross‑facility visibility that could save $60,000–$80,000 per major part as the company expands UpKeep to all sites.