Case Study: Orangetheory Fitness achieves $100,000+ in maintenance cost savings with UpKeep

Orangetheory generates over $100,000 in savings

Orangetheory Fitness, a boutique fitness studio franchise, needed a way to streamline facility maintenance across hundreds of locations—Mark Haas, Facilities Manager for 37 Orangetheory studios in California, was overwhelmed by calls and emails while juggling accounting, IT, and operations. He selected UpKeep and its digital work order/maintenance management mobile app to consolidate requests, communications, and vendor coordination into a single, user‑friendly system.

UpKeep implemented a unified work‑order system with mobile request submission, vendor assignment, preventive maintenance scheduling, warranty tracking, and prioritization features, giving Mark remote visibility and reducing administrative overhead. The solution boosted equipment reliability and workflow efficiency and delivered measurable savings—more than $100,000 in avoided costs, including roughly $83,000 per year in parts‑replacement savings on rowing machines across 37 locations—while enabling clearer communication and faster repairs via UpKeep.

Orangetheory Fitness

Mark Haas

Facilities Manager