Case Study: Northside Christian Church achieves improved transparency and saves time and money with UpKeep

Northside Church Incorporates Better Quality of Information and Greater Transparency

Northside Christian Church faced inefficient, paper-based and outdated software processes for managing maintenance across several buildings and a 60-person staff, making it difficult for IT director Miles Carmany to track work orders. They selected UpKeep — a mobile maintenance management (CMMS) solution — for its easy user interface and smartphone capabilities.

UpKeep enabled technicians to update work orders on their phones and gave Miles real-time visibility, plus asset tracking for an office move, preventive maintenance scheduling, and filter-based accountability by department. By shifting communication from calls and emails to in-app updates, UpKeep improved information quality and transparency and helped Northside Christian Church save time and money.

Northside Christian Church

Miles Carmany

IT Director