Case Study: North Atlantic Snow achieves streamlined reporting and time savings with UpKeep

North Atlantic Snow Uses Streamlined Reporting to Increases Efficiency and Save Time

North Atlantic Snow, a New Hampshire commercial snow and ice management company that also handles excavation, landscaping, heating oil delivery and firewood, faced a cumbersome manual maintenance system built on spreadsheets, texts, paper lists and fragmented tools. Managing expensive equipment and a widely distributed, seasonal workforce that nearly doubles to about 200 people in peak winter across an 80‑mile diameter made it difficult to tie labor to assets, coordinate work, and keep preventative maintenance on track — so the company selected UpKeep’s mobile‑first maintenance management solution.

UpKeep centralized asset tracking, work orders, approvals and reporting on mobile devices, giving managers and technicians a single source of truth for roughly 160 assets spread over the 80‑mile area. The implementation delivered smoother onboarding, quicker training for seasonal hires, clearer scheduling and part-status visibility, preserved preventative maintenance through busy winters, and measurable time savings and efficiency gains in North Atlantic Snow’s maintenance operations.

North Atlantic Snow

Chris Kiper

logistics coordinator