Case Study: New Hope of Indiana saves time and increases productivity with UpKeep

New Hope of Indiana Saves Time and Increases Productivity

New Hope of Indiana, a non-profit managing about 50 properties, struggled with a paper-based maintenance system that produced missing or forgotten work orders and poor communication across many employees. To solve this, the organization implemented UpKeep to replace manual requests and centralize maintenance reporting and communication.

UpKeep streamlined work orders into a simple, mobile-accessible system that lets supervisors approve and assign requests within minutes and technicians update status in real time. By using UpKeep, New Hope of Indiana reduced time spent commuting to report work, improved prioritization and accountability for a four-person core team handling dozens of daily requests, and increased overall productivity and visibility into maintenance workload.

New Hope of Indiana

Mike Long

Facilities and Asset Coordinator