Case Study: Innovative Micro Technology achieves a safety-focused culture and greater maintenance visibility with UpKeep

Innovative Micro Technology Creates a Safety-Focused Culture

Innovative Micro Technology (IMT) came to UpKeep with virtually no facilities systems, limited visibility into equipment condition, and no preventive maintenance program. The lack of parts visibility and reactive maintenance left IMT exposed to downtime and safety risks, so the company selected UpKeep’s CMMS in March 2020 to build a structured, trackable maintenance and safety program from the ground up.

UpKeep’s implementation — supported by hands-on onboarding over a few months — gave IMT visibility into work orders, labor distribution, spare-parts inventory, meter readings, and near-miss/hazard reporting. As a result, IMT created balanced technician workloads and backups, strengthened a safety-focused culture, reduced consumable costs and downtime, gained project cost visibility (e.g., chiller repairs), and identified an LED conversion with estimated savings of $90,000–$100,000 — all driven by data now tracked in UpKeep.

Innovative Micro Technology

Robert Gauna

Director of Facilities