Case Study: Leading Industrial Manufacturer achieves 200% increase in mean time between failures with UpKeep

Industrial Manufacturer Increases Mean Time Between Failures by 200% After Implementing UpKeep

Leading Industrial Manufacturer relied on spreadsheets and heavy paperwork to manage preventive and reactive maintenance, which caused major workflow inefficiencies and frequent equipment breakdowns. Seeking better tracking and analysis, the company adopted UpKeep’s Operations Asset Management Platform to capture maintenance data, replace manual processes, and enable targeted preventive schedules.

Using UpKeep — including its mobile app and Work Order Analytics — the team implemented recurring preventive work orders, pinpointed problematic assets, and tracked KPIs. The result: mean time between failures increased by 200% (from about 80 to 240 hours), reactive work orders fell from roughly 60% to 20%, contractor usage dropped by more than half, and overall downtime, maintenance costs, and facility safety processes improved.