Case Study: Leading Metal and Mineral Company achieves around 90% asset uptime with UpKeep

Assay Testing Company Increases Uptime to Around 90% With UpKeep

Leading Metal and Mineral Company, an assay testing firm for silver, gold, platinum, copper and other ores, faced an expensive, inflexible CAFM that couldn’t analyze data, track work orders or provide a usable mobile experience. Inventory was managed in a separate system that caused frequent stockouts, so technicians resorted to offline spreadsheets and whiteboards until the director evaluated alternatives and selected UpKeep’s Operations Asset Management Platform.

Using UpKeep, the director migrated data, trained the team, simplified workflows, and brought work orders, inventory tracking and KPI reporting into one system. UpKeep’s analytics enabled better purchasing decisions and shift planning, reduced stockouts through inventory buffers and visibility, and raised asset uptime from lows around 60% to roughly 90% on average—results now tracked in monthly reports produced with UpKeep.