Case Study: Addison-HVAC works offline effortlessly with UpKeep Mobile

Addison-HVAC Works Offline Effortlessly with UpKeep Mobile

Addison-HVAC, a DOAS manufacturer based in Orlando, Florida, used UpKeep to replace a manual maintenance process built around a physical paper request box and an Excel spreadsheet. The company’s five technicians, including a maintenance supervisor, also had limited Wi-Fi or internet access about 70% of the time, which made it difficult to manage work orders while moving between the shop, the roof, and outdoor work areas.

With UpKeep’s mobile platform and offline capabilities, Addison-HVAC’s technicians could create, review, assign, and complete digital work orders even without a connection. UpKeep automatically made pictures and checklists available offline and synced work orders when Wi-Fi returned, helping the team capture information in real time, improve the knowledge base, and work without interruption.

Addison-HVAC

Antwain Henry

Maintenance Coordinator