Case Study: MulticoreWare streamlines global collaborative selling with UPilot CRM

How smart collaborator function helps regional executives access contacts and deals

MulticoreWare, a two-time Inc. 500 software company, faced the challenge of coordinating an account-based sales effort across its six global offices without the delays and high costs of a complex legacy CRM implementation. Their young, dynamic team resisted traditional systems that required lengthy certification, and they wanted to avoid the extra expense of hiring dedicated CRM administrators. They turned to vendor UPilot for a solution.

The UPilot CRM was customized to fit MulticoreWare's sales process, enabling multiple salespeople to collaborate effectively. The solution was implemented rapidly, with HQ staff onboarded in just four hours and international teams adopting it after one-hour sessions. This resulted in significant savings on activation costs and training delays, eliminating the need for a CRM administrator and allowing sales managers to focus on growth.

MulticoreWare

AGK Karunakaran

Chief Executive Officer