Case Study: Innophase boosts global sales collaboration and CRM adoption with UPilot

A venture funded semiconductor start up chooses UPilot after evaluating 40 other CRMs

The customer, Innophase, a venture-funded semiconductor company, faced the challenge of managing a globally dispersed sales team across the US, China, and Japan. They required a highly customizable CRM that could provide differentiated data access by salesperson and geography while maintaining full management visibility, all without the high cost and complexity of industry-specific custom software. They selected UPilot CRM after an extensive evaluation.

UPilot provided a completely customizable solution that was implemented quickly without administrative support, leading to enthusiastic adoption by the global team. The platform allowed Innophase to easily control data access and generated automatic, real-time management reports. As a result, the company avoided expensive software, increased user adoption, and enabled excellent real-time reporting and collaboration across different time zones.

Innophase

Thomas Lee

VP Sales and Marketing