Case Study: Wesley Mission Queensland strengthens vendor risk management with UpGuard

Wesley Mission Queensland uses UpGuard to strengthen its third-party vendor risk processes

Wesley Mission Queensland (WMQ), a not-for-profit community service provider, needed a more efficient way to manage third-party vendor risk. Before using UpGuard, WMQ relied on manual vendor monitoring with lengthy procedures, multiple spreadsheets, and basic questionnaires, which made assessments time-consuming and limited the depth of security reporting.

With UpGuard, WMQ streamlined third-party risk assessments using instant security ratings, historical risk trends, custom questionnaires, automated scanning, and centralized questionnaire storage. UpGuard helped WMQ improve reporting, scanning, and assessment processes within 3–6 months, and the team could even turn around a questionnaire and executive report on the same day while continuously monitoring 48+ vendors, 155+ digital assets, and 70+ risk vectors.

Wesley Mission Queensland