Case Study: Superloop achieves faster vendor onboarding and continuous third-party risk visibility with UpGuard

Superloop - Customer Case Study

Superloop, an ASX‑listed provider of connectivity and managed services across the Asia‑Pacific, faced rising regulatory pressure and a cloud‑first vendor landscape that made third‑party cyber risk hard to assess. CIO Andrew Lawrence needed a way to separate Superloop’s assets from customers’ online presence and move beyond slow, spreadsheet‑based questionnaires — so they turned to UpGuard’s security ratings platform, including Vendor Risk and BreachSight, for continuous attack surface and third‑party risk management.

UpGuard implemented continuous vendor monitoring, intelligent security questionnaires and BreachSight for layered supply‑chain visibility, giving Superloop evidence‑based scores to pinpoint critical vendors and prioritise remediation. The platform let them onboard new vendors in half the time, continuously monitor 76+ vendors (and 70+ risk vectors across 96 digital assets), and gain the confidence and visibility to protect their mission‑critical services.

Superloop

Andrew Lawrence

Chief Information Officer