Case Study: iDeals improves security posture and streamlines vendor risk management with UpGuard

Ideals uses UpGuard to improve its security posture and create a culture of security awareness

iDeals, a secure collaboration provider for virtual data rooms used by financial services firms, needed better visibility across its infrastructure while meeting multiple compliance requirements and handling customer questions about risks flagged by external scanning tools. The security team also needed a way to keep pace with rapid product changes without relying on manual processes. UpGuard’s Vendor Risk and Breach Risk products helped iDeals centralize third-party risk management and security monitoring.

Using UpGuard, iDeals implemented automated daily scanning, notifications through Slack and email, and streamlined vendor assessments for its top 50 critical suppliers. The team resolved 50% of initial findings in the first six months and another 30% over the following year, reducing hundreds of security issues down to only a handful and completing hundreds of maintenance tickets they previously would have missed. UpGuard also saved the team time on vendor reviews and helped the sales team build trust with prospects through a shared security profile and Trust Page.

iDeals

Julien Penalba

Director of Information Security