Case Study: Felix Group Holdings achieves user-level AI governance and faster audit readiness with UpGuard

How Felix Group Holdings Replaced Blanket Web Filters With User-Level AI Governance With UpGuard

Felix Group Holdings, a company that runs a cloud-based vendor management platform, faced a challenge in governing AI tool use across its workforce. Its engineering and business teams had very different needs, making a one-size-fits-all policy impossible. The company's previous network-level web filtering was rigid, often blocking necessary tools and costing productivity. To address this, Felix partnered with UpGuard to implement its User Risk product for more precise control.

The solution from UpGuard provided identity-level governance, replacing the old network-wide blocks. This gave Felix granular control to manage AI use by individual job titles and users. The implementation quickly uncovered several unsanctioned shadow AI applications and provided immediate enforcement. The results included saving over a week in audit preparation time, cutting vendor risk assessments from days to hours, and providing real-time evidence of compliance. UpGuard's solution gave the lean IT team precision control without adding headcount.

Felix Group Holdings