Case Study: Chapters Health System achieves scalable vendor risk management with UpGuard

Chapters Health uses UpGuard to safely and securely scale its operations and onboarding processes

Chapters Health System, a healthcare organization based in Temple Terrance, Florida, needed a better way to manage vendor risk assessments and monitor its own security posture. Before switching to UpGuard, the team relied on two different services with high cost, limited licensing, and no network monitoring, which made it difficult to scale vendor oversight and onboarding.

With UpGuard, Chapters Health gained a single platform to monitor 60+ digital assets, 45+ vendors, and 70+ risk vectors continuously. UpGuard helped eliminate the need for multiple solutions, improved visibility into third-party and internal risk, and saved time through automated assessments and reporting; Mike Parkin also noted it was one of the easiest proof-of-concepts and integrations they had used.

Chapters Health System

Mike Parkin

Director of IT Security/CISO