Case Study: Brightcove optimizes vendor risk management with UpGuard

Brightcove optimized their vendor risk management program using UpGuard

Brightcove, the Boston-based online video hosting and streaming platform, needed a better way to manage vendor risk and security assessments. Before using UpGuard, the team relied on Word documents, Google spreadsheets, and Google Drive to create, track, and store questionnaires and vendor documentation, which created extra work and limited reporting visibility.

By implementing UpGuard, Brightcove streamlined vendor procurement, monitoring, and evidence collection in one platform, using features like security ratings and live notifications to manage risk across the vendor lifecycle. With UpGuard, Brightcove cut the time to complete new vendor security assessments from two weeks or more to a week or less, saved 50% of procurement time, and saw results within a month.

Brightcove

Chris Bondhus

Senior Director of Demand Generation