Case Study: St John achieves faster vendor risk assessments and 2,000 hours saved with UpGuard

UpGuard helps St John WA maintain visibility and coverage over thousands of vendors

St John WA, a non-profit healthcare organisation in Western Australia, needed a better way to manage third-party cybersecurity risk across more than 7,000 vendors. Before using UpGuard, the team relied on manual searches, spreadsheets, and questionnaires, making vendor assessments slow, resource-heavy, and difficult to scale.

UpGuard provided St John with Vendor Risk, Managed Vendor Assessments, BreachSight data leak detection, and compliance questionnaire support in one platform, giving the team far greater visibility and automation. With UpGuard, St John saved around 2,000 hours of assessment time per year, reduced manual workload, and was able to assess vendors more efficiently without expanding the team.

St John

Andrew Bullen

Manager of IT Security & Governance