Case Study: Global Cloud Software Company scales TPRM and saves time with UpGuard

UpGuard helped this global cloud software company establish a comprehensive TPRM program that continues to manage 1000s of vendors

Global Cloud Software Company partnered with **UpGuard** to strengthen its third-party risk management (TPRM) program. As a global leader serving thousands of organizations, it needed a better way to evaluate vendor security posture, track risk over time, and manage a massive third-party ecosystem beyond what its procurement database could provide. The company had already been using UpGuard’s BreachSight for attack surface monitoring and then adopted **UpGuard Vendor Risk** to build out a more formal TPRM process.

With **UpGuard**, the company implemented security ratings, vendor portfolio management, questionnaires, risk assessments, continuous monitoring, and customizable reporting. The result was a fully calibrated program managing 1,000+ vendors, with onboarding time reduced by 2 hours per vendor and 8–10 hours saved each week overall. **UpGuard** also helped cut vendor assessment SLA by 1–2 weeks and enabled stakeholder reports to be created in minutes instead of hours.