Case Study: PlayPlay saves 46+ hours per month with Upflow

How PlayPlay saves 46+ hours per month with Upflow

PlayPlay, the online video creation solution, struggled to scale its accounts receivable process as invoice volumes grew. Using manual spreadsheet-based follow-ups and disconnected tools, the finance team had limited visibility into outstanding invoices and little time for strategic work.

Upflow provided PlayPlay with an automated cash collection solution integrated with NetSuite, centralizing customer communications and enabling customizable reminder workflows. With Upflow, PlayPlay automated 100% of follow-up emails, saved 46+ hours per month, achieved a 65% average open rate on collection emails, and stabilized DSO without adding headcount.

PlayPlay

Camille Moreaud

Revenue Operations Manager