Case Study: Invicti reduces DSO and boosts autopay with Upflow

How Invicti adopted autopay, reduced DSO by 36% and minimized risk of bad debt

Invicti, a web application security company, was struggling with accounts receivable operations that relied heavily on manual work in NetSuite and Excel. The team spent too much time on follow-up, lacked a structured process for chasing overdue accounts, and wanted to reduce DSO and invoices more than 31 days overdue.

With Upflow, integrated with NetSuite and Stripe, Invicti automated follow-up workflows, gained better visibility into DSO, and introduced autopay for customers. The results included a 68% decrease in invoices 31+ days overdue, a 36% reduction in DSO from 69 days to 44 days, and a 17X increase in payments received via autopay.

Invicti

Sacha Darmanin

Accounts Receivable Manager