Case Study: Flinks cuts DSO by 43% with Payments by Upflow

How Flinks Cut DSO by 43% in 6 Months with Autopay and Payments by Upflow

Flinks, a Montreal-based SaaS company, wanted to improve its cash collection process and reduce payment delays and cash flow pressure. Before working with Upflow, AR and payments were managed separately, leading to manual reconciliation, late payments, and a higher risk of bad debt. Flinks was using Upflow for cash collection automation and later adopted Payments by Upflow to unify financial operations.

With Upflow, Flinks moved payment processing into the same system as AR, integrated it natively with NetSuite, and automated reconciliation. The company migrated millions in card payments in just one month and doubled customers enrolled in Autopay within two months. As a result, Flinks cut DSO by 43% in six months, from 49 days to 28 days, while reducing manual collections and improving cash flow visibility.

Flinks

Virgile Coutu-Fleury

VP Finance