Case Study: Gymlib reduces collection time by 80% and DSO by 30% with Upflow

Gymlib reduced the time they spent doing collections by 80% using Upflow

Gymlib, a subscription-based wellbeing service founded in 2014 that provides employees access to thousands of sports clubs, faced an accounts receivable visibility problem when Agathe Leprun became Finance Manager. Lacking historical collection data and easy KPIs, she spent hours daily reconciling balances, digging through past communications, and manually prioritizing reminders. To solve this, Gymlib turned to Upflow for AR automation and better monitoring.

Using Upflow, Gymlib implemented automated, personalized collection workflows and integrated escalation options (including partner Euler Hermes’ agency when needed). Within two weeks Agathe cut time spent on collections by 80% (from ~2 hours/day to ~2 hours/week) and DSO fell 30% in one month, saving roughly €1,000/month. The speed and scale of these results led Gymlib to roll out Upflow across its other countries.

Gymlib

Agathe Leprun

Finance Manager